Great News! CEOs Still Don’t Like Us Very Much


Public relations and communications professionals might be gaining some stature in the eyes of their CEOs, according to the latest Generally Accepted Practices report from the University of Southern California’s Annenberg School for Communication and Journalism. The biennial survey included 620 PR and communication professionals in private and public companies, government organizations and agencies.

About 60 percent of the respondents said they’re invited to attend executive meetings while nearly 70 percent said their top executives take their recommendations seriously. Fifty-six percent said their CEOs believe PR and communications contribute to their company’s financial success.

That’s good news because PR and communication functions are like the runts of the litter, always having to fight to get fed and constantly vying for our executives’ attention and appreciation. The fact that more than half report their CEOs feel they contribute to the bottom line is encouraging indeed.

However, it begs some questions: Why do the other half of the CEOs keep communicators around? If they don’t believe PR and communication add any value, why do they keep funding the roles? What about the 40 percent who never get invited to executive meetings and the 30 percent whose recommendations are waved off as frivilous? No CEO in his or her right mind would hang on to a corporate function they don’t believe in or value.

I believe the truth is they do believe in PR and communication. They do value us. They’ll just never admit it.

If we’re doing our jobs right, CEOs will never be in love with those of us in PR and communication. That’s because we’re challenging conventional wisdom in our organizations. We’re pushing our executives to change the nature of their conversations as well as their tone. We’re advocating for the audiences who, more than ever, see through corporate crap and demand that CEOs be real and authentic no matter what they’re talking about. If we’re serious about providing value, we’re a burr in our CEOs’ sides most of the time — but all for the sake of helping our organizations do and say the right things. It’s all about helping our organizations — and leaders — succeed.

CEOs don’t like us very much and probably never will. But they know they need us.

 

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