What Employee Communicators Do


It’s often difficult to tell people what I do, especially when I try to explain the employee communications part of what I do. Most people understand (or think they understand) public relations, but trying to tell them about employee communications is like trying to describe air.

My friend David Murray, who writes the excellent blog “Writing Boots,” recently came up with just about the best description of employee communicators I’ve seen in a while:

They’re a small band of people who help get management’s point of view across to employees, and employees’ perspective across to management. They’re the only people in the organization dedicated to that, and they’re particularly good at it, because they know how to communicate.

Of course, there’s more to the job than that, but that’s it in a nutshell. If anyone has a better, more concise explanation of what an employee communicator does, I’d like to hear it.

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5 Responses

  1. Like I’m going to compete with that definition? No way. Murray wins this round handily. 🙂

  2. Can I get some credit? I’m the one who made the misguided and dumb observation that prompted David’s pithy description of what we do.

  3. Credit where credit is due. Way to inspire, Ames.

  4. Amy, when it comes to greatness, every one of us has a role to play.

  5. Robert,

    I would add only that employee communicators help break down complex organizational issues into clear and understandable information which the employees can use.

    Good post,
    Les

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